Effective Date: 30th May 2025
Lunar Light Energy Resources Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Who We Are
Lunar Light Energy Resources Ltd is a company focused on providing sustainable energy solutions. Our commitment to transparency includes how we handle your data in all our operations.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, email address.
- Billing Information: Payment details (credit/debit card, bank account), billing address.
- Energy Usage Data: If applicable, data from smart meters or systems monitoring energy usage.
- Technical Information: IP address, browser type, operating system, referring URLs, and usage data from our website or platforms.
- Communication Data: Emails, inquiries, customer service interactions.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our energy services.
- To process transactions and send you related information.
- To communicate with you, including service updates and promotions (if you’ve opted in).
- To improve our website, products, and customer experience.
- To comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Contractors and partners who help us operate our business (e.g., billing systems, IT providers).
- Regulatory Authorities: If required by law or to comply with legal proceedings.
- Business Transfers: If we merge, acquire, or sell our business, your information may be transferred.
5. Data Security
We implement reasonable security measures (physical, technical, and administrative) to protect your personal information from unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location and applicable law, you may have rights to:
- Access, correct, or delete your personal data.
- Withdraw consent where processing is based on consent.
- Object to or restrict our use of your data.
- File a complaint with a privacy authority.
To exercise any of these rights, please contact us using the information below.
7. Cookies and Website Tracking
Our website may use cookies and tracking technologies to improve functionality and user experience. You can adjust your browser settings to manage cookies.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. We encourage you to review it periodically. The effective date will always be posted at the top.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
Lunar Light Energy Resources Ltd
11, Prince Adewale Adekoya street, Behind Umbrella House Ishen-Olu off Jerry Farm, Odogunyan Ikorodu, Lagos, Nigeria.
Email: info@lunarlightenergy.com